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Cancellation Policy

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Cancellation Policy

The Care Team at Petwise has established a Cancellation Policy effective February 1, 2022, in order to continue offering the highest level of veterinary care to all of our “furry family” members. By providing us advanced notice of cancellation we are able to best accommodate other pet patients. Our appointments are in high demand and our #1 priority is you and your pet!

We bring full-service pet care to your home in Clarkesville, Dawsonville and surrounding areas of northeast Georgia and we want to make sure each pet receives the complete and compassionate care that they deserve.

In the event that you need to cancel your appointment, we kindly request that you notify us at least one business day in advance. If you have not provided our front desk with notification of your cancellation, we will assess a house call fee of $65.00 to your account, which must be paid prior to scheduling a future appointment. We apologize for any inconvenience this may cause.

Please feel free to contact us by phone at (706) 969-0933, as we are not able to accept text messages at this time. If your call is placed after hours, you may leave a message or send an email to [email protected].

Our heartfelt thanks,

The Care Team at Petwise